Refunds and Returns Policy
At Champion Sports & Sportswear, we are committed to providing high-quality sports products and fitness equipment to our customers. If you are not entirely satisfied with your purchase, we’re here to help.
Returns
Eligibility for Returns:
To be eligible for a return, your item must be:
- Unused and in the same condition that you received it.
- In the original packaging with all tags and labels attached.
- Returned within 7 days from the date of delivery.
Non-returnable Items:
Certain items cannot be returned, including:
- Gift cards
- Downloadable software products
- Some personal care items (e.g., socks, undergarments)
- Items marked as final sale
Return Process:
We accept returns of products in their original condition within 7 days of delivery.
To initiate a return, please follow these steps:
- Contact our customer service team at [email protected] or +91-7387111382 to request a Return Merchandise Authorization (RMA) number.
- Once you receive your RMA number, securely pack the item(s) in the original packaging and include the original receipt or proof of purchase.
- Clearly write your RMA number on the outside of the package.
Refunds
Refund Process:
Once we receive your returned item, we will inspect it and notify you of the approval or rejection of your refund.
- If your return is approved, we will initiate a refund to your original method of payment.
- The refund amount will be for the purchase price of the returned item(s).
Refund Timeframe:
Refunds will be issued to the original payment method within 7 business days of receiving the returned product.
Exchanges
Exchange Process:
If you need to exchange an item for a different size or color, please contact us at [email protected] or +91-7387111382. We will guide you through the exchange process and provide you with instructions.
Conditions for Exchanges:
- Items must meet the same eligibility criteria as returns.
- Exchanges are subject to product availability.
Damaged or Defective Items
Reporting Damaged or Defective Items:
If you receive an item that is damaged or defective, please contact us immediately at [email protected] or +91-7387111382 with the following information:
- Your order number
- A description of the issue
- Photographs of the damaged or defective item
Resolution:
We will work with you to resolve the issue by offering:
- A replacement of the same item
- A refund to your original method of payment
Contact Us
If you have any questions about our Refunds & Returns Policy, please contact us at [email protected] or +91-7387111382.